Protecting your privacy is important to IXICO. We are committed to protecting all Personal Data provided to IXICO, whether by individuals with whom we do business, visitors to and users of our websites or otherwise. Personal Data is information which relates to an identified or identifiable living individual.
This Policy explains what Personal Data we collect, how we may use and manage it and the rights you have in relation to your Personal Data. Before you provide us with any Personal Data or browse our website, you should read through this Policy in full and make sure that you are comfortable with our privacy practices.
Please note that our website may contain links to other websites. These third party sites are not subject to this Policy and we recommend that you check the privacy and security policies of each website that you visit. We are only responsible for the privacy and security of the data that we collect and have no control over the actions of any third parties in relation to your data.
For an explanation of the defined terms used in this Policy, please see the glossary at the end.
Whose Personal Data do we collect?
IXICO collects Personal Data from a range of individuals in the context of its business activities, including:
- representatives of our suppliers, customers and other business contacts;
- users of the our website;
- individuals who contact us by any means; and
- job applicants.
How we collect your Personal Data
We obtain Personal Data which you knowingly and voluntarily disclose to us, both in an online and offline context. We collect Personal Data when you:
- visit our website;
- contact us via email or telephone;
- visit our premises and when we meet with you at your premises or any other location;
- communicate with us via social networking websites, third party apps or similar technologies;
- visit one of our trade counters at an exhibition; or
- meet one of our representatives at a conference or other business or science event.
We may also collect information received by us from third party sources, for example relating to your use of other websites which we operate and from related third parties such as sub-contractors.
What Personal Data we collect
IXICO may collect a range of Personal Data from you in a business context, such as your name (including salutation), gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, communications with you (including notes from meetings) and financial and payment information.
When you use our website, we collect certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.
The purposes for which we process your Personal Data
We process your Personal Data for the following purposes:
- to provide you with information, products or services ordered by you;
- to notify you of any changes to our products and services and to provide you with information in relation to similar goods and services that may be of interest;
- to communicate with you and third party contacts;
- to administer our website and help improve our products and services;
- to carry out analytics in relation to the use of our website;
- to comply with applicable laws and regulations; and
- other business-related purposes, including negotiating, concluding and performing contracts, managing accounts and records, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
When you apply for a job via our website or otherwise, we will collect additional more specific Personal Data about you, such as your qualifications, career history, third party references and interview notes. We may also ask you for other information, for example your interests and the types of jobs you are interested in. Please see our Recruitment Privacy Notice for more information on how we handle this kind of information.
The legal basis for IXICO processing your Personal Data
In order to comply with applicable data privacy laws, IXICO is required to set out the legal basis for the processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for IXICO processing your Personal Data will typically be one of the following:
- your consent;
- the performance of a contract that we have in place with you or other individuals;
- IXICO or our third parties’ legitimate business interests; or
- compliance with our legal obligations.
Who we share your Personal Data with
IXICO may share your Personal Data with people within the company who have a “need to know” that data for business or legal reasons, for example, in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within IXICO.
We may disclose your Personal Data to third parties including the authorities, IXICO’s advisors, suppliers of IT services and third parties engaged by IXICO for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from IXICO’s website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce IXICO’s website Terms and Conditions.
We may disclose your Personal Data to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.
We may share the Personal Data you submit to us with any entity within the IXICO group worldwide. These entities are required to maintain the confidentiality of your data and are restricted from using it for any purpose other than the purposes set out in this Policy.
We may decide to allow users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.
Transfers of Personal Data
Please note that any person to whom IXICO may disclose your Personal Data under this Policy may be situated in a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By agreeing to this Policy, you consent to the transfer of your Personal Data to a country other than your own.
Whenever we transfer Personal Data across borders, we take legally required steps to ensure that adequate safeguards are in place to protect your Personal Data and to make sure it is treated in accordance with this Policy. If you are located in the EEA or the UK, you can request a copy of the safeguards which we have put in place to protect your Personal Data and privacy rights in these circumstances, by contacting DPO@ixico.com.
IXICO takes all reasonable technical and organisational security measures to protect Personal Data from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.
Your Personal Data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records (including Personal Data) are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of Personal Data they contain.
Applicable data privacy laws give rights to individuals in respect of Personal Data that organisations hold about them. If you wish to:
- request a copy of the Personal Data that we hold about you; or
- request that we rectify, delete, or limit the processing of your Personal Data,
please submit your written request to DPO@ixico.com.
You have the right to ask us not to process your personal data for marketing purposes. We will only send you commercial communications if you have previously opted in to receive such communications. If you decide that you do not want to receive commercial communications from us, whether by email, telephone or post, you can “opt-out” from receiving such communications by clicking on the “unsubscribe” link provided at the bottom of each commercial email and updating your preferences, or by contacting us at DPO@ixico.com.
Where you have consented to us using your personal data, you can withdraw that consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.
If you have an objection about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don’t have a good reason to continue to use it; or (d) if we haven’t handled your personal data in accordance with our obligations.
No fee usually required
You will not have to pay a fee to access your personal data, or to exercise any of your other rights. However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive. Alternatively we may refuse to comply with your request in these circumstances.
Questions and complaints
If you have a concern or complaint about how IXICO has used your Personal Data, as a first step, you should raise this in writing with IXICO, using the contact details available on our website or by sending an email to DPO@ixico.com.
If you are not satisfied with the handling of your concern or complaint by IXICO, you can escalate this to the UK Information Commissioner’s Office:
Changes to this Policy
We reserve the right to modify or amend this Policy at any time by posting the revised Policy on our website. It is your responsibility to review the Policy from time to time.
We think it is very important to hear what you have to say about our policies. If you have any feedback about this Policy, please e-mail us at DPO@ixico.com.
Last Updated: 06 June 2018
|Data Controller||A party that determines the purposes and means of data processing.|
|Data Protection Authority||The relevant supervisory authority with responsibility for privacy or data protection matters in the jurisdiction of IXICO and/or a IXICO Group Company;|
|European Economic Area (EEA)||The EEA includes all European Union member states and Iceland, Liechtenstein and Norway.||Personal Data||Information which relates to an identified or identifiable individual (i.e. data about IXICO employees, contractors, applicants, employees of vendors and suppliers, contractors, customers, patients using our products and individuals who use our website or service centres). It includes names, addresses, email addresses, job applications, user account information, and correspondence. Personal Data can also include web browsing information (e.g. data associated with a particular cookie) and IP addresses, when such information can be linked to an individual.||Processing||Any activity relating to Personal Data; this includes collecting it, storing it, accessing it, combining it with other data, sharing it with a third party, or even deleting it.|
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