Commercial Operations Coordinator

IXICO’s mission is to improve brain health through the application of digital technologies. Established in 2004 and listed as a public company in October 2013, IXICO has firmly established itself as a trusted partner to the global biopharma industry. Our neuroscience expertise in image data management and analysis provides specialist data analytics services used by the global Pharmaceutical industry to select patients for clinical trials, assess the safety and efficacy of new drugs in development and in post marketing surveillance. Our neurological disease focus includes Alzheimer's disease, Huntington's disease, Multiple Sclerosis and Parkinson's.

As the pharmaceutical industry looks to pave the way for personalised medicines, they will need to mine clinical trial and real-world data to tailor specific products to the individual patient. IXICO is uniquely positioned to deliver these approaches by further innovating, customising and scaling our integrated digital platform.

And our people make all this happen. We are proud to be a passionate and dedicated team, bringing together all the essential skills needed to innovate and develop cutting-edge technologies, provide the support our customers need and enhance our service offering.

Our teams are growing and we are now looking for an Commercial Operations Coordinator to join us!

Reporting into

Head of Key Accounts and Sales Operations

Purpose of the Role

The Commercial Operations Coordinator is a key team role in helping to maximise the growth of revenue at IXICO. The role is required in order to provide a high degree of administrative support to the Account Management / Sales processes at IXICO. The role is also responsible for helping to ensure that IXICO’s sales information and proposals processes are efficient and effective in support of the overall Commercial function at IXICO. This role will provide support to all members of the Commercial Team and others (e.g. Project Management) as required. Good performance will be realised through contribution to departmental achievement of accurate and visible sales pipeline information, efficiency and quality in responses to requests for information, completion of project proposals / change orders and coordination of contract documentation including CDA’s.

The job holder will be comfortable building relationships both internally across all functions and may interact directly with clients (e.g. procurement functions) where appropriate  The person in this role will develop a good working knowledge of the products and services that IXICO provides as well as knowledge of how those products and services are delivered to clients over the life of a project.

Knowledge, Skills and Experience Required for the Role

  • Good knowledge of the clinical research pathway.
  • Ability to understand a clinical protocol in order to contribute to the development of the products and service solutions that IXICO can deploy to support the delivery of the clinical study.
  • Comfortable with information systems (such as Salesforce) and the creation of reports available from such systems.
  • Numeracy and competency with MS Excel and with the ability to utilise MS Excel or other database models to project revenue flows from proposals / change orders.
  • Highly responsive to colleagues and where appropriate external contacts.
  • Ability to write concisely, accurately and without ambiguity.
  • Ability to prioritise and re-prioritise appropriately.
  • Highly organized on day to day tasks.
  • Strong team player.
  • Excellent communicator across all levels and functions.

Key Deliverables

  • Continuous learning and development in core responsibilities.
  • Set and meet personal objectives.
  • Self-assessment and recognition of key capabilities.


  • Competitive annual salary depending on experience
  • Generous pension contribution
  • 25 day annual leave
  • Extensive on-the-job training
  • Various other corporate benefits

How to Apply

We caught your interest? To apply for the role as Commercial Operations Coordinator please send us your CV and covering letter by email to We are looking forward to hear from you!